Click Here Designs offers website maintenance agreements. A maintenance agreement offers you the flexibility of knowing your website content is always fresh and any updates or upgrades are preformed in a timely manner.
Website maintenance can cover a lot of different things but, in short, it’s the essential upkeep that keeps your website running smoothly.
All of our maintenance agreements include:
- Security patches
- Updating plugins
- Fixing anything that might have stopped working as a result of the updates
- Cross browser testing, to ensure the site is working in new and updated browsers
- Device compatibility, to ensure the site is working for all supported devices, including new releases
- Server-side updates including regular backups
- Support, including help with using the CMS
- Bug fixing – which can be very important for complex or functional web apps
- A guaranteed response time to queries
- Page speed updates – to ensure your website is loading quickly
- Form tests – to make sure enquiries are coming through correctly
Our premiere website maintenance packages include additional services such as hosting, additional design or development, content creation and out of hours support.
Why does web maintenance matter?
Regular monthly website maintenance is what will keep your website up to date, safe to use and working brilliantly. A failure to do regular upkeep can leave your site vulnerable to hacks, bugs and browser incompatibility, not to mention that over time it will be running on out of date technology.
Regular updates can also alert you to issues much quicker. If you’re not maintaining your website, you probably won’t notice an issue until you come across it yourself, or hear about it from a user.
Proactive support is more likely to find and fix bugs before they start affecting your website or your customer experience.
The first and most significant reason to have a website maintenance and support service is for security. This is especially true if you are using an open source platform such as Wordpress.
Because it’s such a widely used platform with thousands upon thousands of themes and plugins, it’s particularly vulnerable to security problems. Even their dedicated security plugins need regular updates to stay secure.
If you host with your website maintenance provider, they will usually also provide server-side updates and backups of your site for protection.
That means that if anything goes wrong with the server or the site itself, they will be able to restore a backup and keep things running as smoothly as possible.